Privacy Policy

1. Information We Collect

We may collect the following types of personal information when you interact with our website or engage our services:

2. How We Collect Information

We may collect personal information directly from you when you:

• Complete forms on our website (e.g., enquiry, contact, or booking forms).
• Request or engage our services, including inspections, reviews, or assessments.
• Communicate with us via email, telephone, or other communication channels.
• Interact with our website, where cookies and third-party analytics tools may automatically collect usage data.

3. How We Use Your Information

Your personal information may be used to:

• Provide, manage, and deliver our services.
• Process payments and communicate with you regarding bookings, enquiries, or service updates.
• Improve our website, user experience, and service offerings through analytics and customer feedback.
• Send marketing communications (e.g., newsletters or service announcements), where you have provided consent. You may opt out at any time.
• Comply with legal and regulatory obligations under Australian law.

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. However, we may disclose your information to:

• Third-party service providers, such as conveyancers, brokers, pest inspectors, or contractors involved in delivering our done-for-you services, where relevant and with your consent.
• Analytics and technology providers, such as Google Analytics, for the purpose of improving website functionality and performance.
• Regulatory or legal authorities, where required by law, including compliance with the Privacy Act 1988 or pursuant to court orders.
• Overseas recipients, such as cloud-based data storage providers, in which case we will take reasonable steps to ensure compliance with the APPs or equivalent data protection standards.

5. Security of Your Information

We take reasonable steps to protect personal information from misuse, loss, interference, unauthorised access, modification, or disclosure. Measures may include encryption, secure servers, restricted access protocols, and industry-standard security practices. However, no method of electronic transmission or storage is completely secure, and information is provided at your own risk.

6. Cookies and Analytics

Our website uses cookies and similar technologies to improve user experience and analyse website performance. You may adjust your browser settings to refuse or manage cookies. Please note that disabling cookies may affect certain features or functionality of the website.

7. Access to and Correction of Personal Information

You may request access to, or correction of, the personal information we hold about you by contacting us atinfo@aztaengineering.com.au. We will respond within a reasonable time frame in accordance with our obligations under the APPs.

8. Complaints

If you believe your personal information has been mishandled or your privacy rights have been breached, please contact our Privacy Officer at info@aztaengineering.com.au. We will investigate your concerns and respond within a reasonable period. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal obligations. Updated versions will be published on our website. We encourage you to review this Policy regularly.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact: