Forensic Engineering

Structural Insurance Claim Assessment in Melbourne

Independent Causation Reports for Insurance Claims

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Service Overview

An AZTA Structural Insurance Claim Assessment provides a clear, independent, and evidence-based forensic report that establishes the cause of structural damage. The Search for Certainty: Get the Independent Engineering Evidence Your Insurance Claim Needs.

Detailed Description

An AZTA Structural Insurance Claim Assessment provides a clear, independent, and evidence-based forensic report that establishes the cause of structural damage. Our reports are trusted by homeowners, body corporates, and insurers alike to provide the objective engineering analysis needed to validate a claim and facilitate a fair and timely resolution.

You may need this service if you have suffered structural damage from an event like a storm, flood, fire, or ground movement. Your insurance company has requested a report from an independent structural engineer to support your claim. Your insurance claim has been denied or questioned, and you need an expert second opinion to contest the decision. Or you are an insurance professional or loss adjuster requiring an unbiased expert to determine the causation and scope of damage.

What's Included

A comprehensive forensic engineering report tailored for insurance purposes

A definite statement on the root cause of the structural damage

An assessment of the extent of the damage resulting from the insured event

Detailed photographic evidence to support the findings

A scope of works or recommendations for the necessary structural repairs

Our Process

Claim Review: We start by understanding the specifics of your insurance claim, ensuring our investigation is focused on providing the relevant information

Site Investigation: Our forensic engineer visits the property to conduct a thorough investigation, documenting the damage that is the subject of the claim and searching for evidence related to the cause

Causation Analysis: We analyze all the evidence in line with engineering principles to determine the root cause of the damage and to assess whether it aligns with the insured event

Clear, Compliant Reporting: We produce a detailed report that clearly states our findings on causation, the extent of the damage, and provides recommendations for necessary repairs. Our reports are structured to meet the requirements of the insurance industry

Perfect For

•You have suffered structural damage from an event like a storm, flood, fire, or ground movement

•Your insurance company has requested a report from an independent structural engineer

•Your insurance claim has been denied or questioned and you need an expert second opinion

•You are an insurance professional or loss adjuster requiring an unbiased expert assessment

The AZTA Advantage for Insurance Assessments

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True Independence

We are not affiliated with any insurance companies or building contractors. Our sole focus is on providing an objective, factual report based on the engineering evidence, which gives our findings maximum credibility.

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Expertise in Causation

Our deep forensic background means we are experts at differentiating between various causes of damage, such as storm damage versus pre-existing wear and tear, or impact damage versus settlement.

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Clear and Defensible Reports

We write reports that are easy for all parties—homeowners, loss adjusters, and legal teams—to understand. Our conclusions are always supported by clear evidence, making them robust and defensible.

What You Receive

•A comprehensive forensic engineering report tailored for insurance purposes.

•A definite statement on the root cause of the structural damage.

•An assessment of the extent of the damage resulting from the insured event.

•Detailed photographic evidence to support the findings.

•A scope of works or recommendations depending on your request for the necessary structural repairs.

Ready to Get Started?

Frequently Asked Questions

Find answers to common questions about our services and processes.